21+
PAGCOR Guidelines Self-Exclusion Play Responsibly

Responsible Gaming at mi77

Gambling should always be fun — never a source of stress or financial hardship. mi77 is fully committed to responsible gaming and provides every Filipino player with the tools and information needed to stay in control.

Our Commitment to You

mi77 takes responsible gaming seriously — not just as a regulatory requirement, but as a core value.

At mi77, we believe that online gaming is one of the most exciting forms of entertainment available to Filipino players today. Whether you're spinning the reels on your favorite slot, placing a bet on the PBA, or enjoying a live bingo session, the experience should always be enjoyable and within your means. That's the heart of responsible gaming — keeping the fun in the game.

mi77 operates in accordance with PAGCOR (Philippine Amusement and Gaming Corporation) guidelines on responsible gaming. These guidelines exist to protect players across the Philippines, from Manila to Cebu, Davao to Quezon City, and everywhere in between. We take our obligations under these guidelines seriously and have built a comprehensive set of responsible gaming tools directly into the mi77 platform.

We also recognize that for a small number of players, gambling can become a problem. Problem gambling can affect anyone — regardless of age, income, or background. If you or someone you know is showing signs of problem gambling, mi77 is here to help. This page outlines all the tools, resources, and steps available to you.

Remember: mi77 is strictly for players aged 21 years and above. This is not just a rule — it is a legal requirement under Philippine gambling regulations, and we enforce it rigorously through our KYC and age verification processes.

⚠ Important: Gambling involves financial risk. Never gamble with money you cannot afford to lose. Do not use gambling as a way to recover financial losses or to solve money problems. Set a budget before you play and stick to it.
21+
Minimum age to play at mi77
24/7
Support available for all players
₱500
Minimum deposit limit you can set
0
Tolerance for underage gambling
PAGCOR Compliant: mi77 follows all PAGCOR responsible gaming guidelines applicable to online gaming operators in the Philippines. Our responsible gaming framework is reviewed and updated regularly to reflect current best practices.
Need Help Now? If you feel your gambling is out of control, contact our 24/7 support team immediately via live chat on the mi77 platform. Our trained support staff can activate self-exclusion on your account right away.

Responsible Gaming Tools

mi77 gives every player direct access to these protective tools — free, instant, and always available

Deposit Limits

Set a daily, weekly, or monthly deposit limit on your mi77 account. Once your limit is reached, no further deposits will be accepted until the period resets. Lowering your limit takes effect immediately; raising it requires a 24-hour cooling-off period.

Session Time Limits

Set a maximum session duration for your gaming sessions. When your session limit is reached, mi77 will automatically log you out and display a responsible gaming reminder. You can set session limits from as little as 30 minutes per day.

Reality Checks

Enable reality check notifications to receive periodic pop-up reminders showing how long you have been playing and how much you have wagered during your current session. Reality checks help you stay aware of your gaming activity in real time.

Cool-Off Period

Take a short break from gambling by activating a cool-off period of 24 hours, 7 days, or 30 days. During a cool-off period, you cannot log in to your mi77 account or place any bets. Your account and balance are preserved for when you return.

Self-Exclusion

If you need a longer break, self-exclusion allows you to close your mi77 account for a period of 6 months, 1 year, 3 years, or permanently. During self-exclusion, your account is fully suspended and cannot be reactivated until the period ends.

Loss Limits

Set a maximum loss limit per day, week, or month. Once your loss limit is reached, mi77 will prevent further betting activity for the remainder of that period. This tool helps you protect your bankroll and avoid chasing losses.


How to Self-Exclude

Activating self-exclusion on mi77 is straightforward. Here's how to do it:

1
Log In to Your mi77 Account

Access your account via the mi77 Login page. If you are unable to log in, contact our 24/7 live chat support and a team member will assist you directly.

2
Go to Account Settings

Navigate to your Account Settings and select the "Responsible Gaming" section. All responsible gaming tools, including self-exclusion, are located here.

3
Select Self-Exclusion Duration

Choose your preferred self-exclusion period: 6 months, 1 year, 3 years, or permanent exclusion. Read the terms carefully before confirming your selection.

4
Confirm Your Request

Confirm your self-exclusion request. Your account will be suspended immediately. You will receive a confirmation email to the address registered on your mi77 account.

5
Seek Additional Support

Self-exclusion is most effective when combined with professional support. We strongly encourage players who self-exclude to reach out to a counselor or support group for additional help.

Please Note: Self-exclusion is a serious commitment. Once activated, it cannot be reversed before the chosen period ends. mi77 will not accept any requests to reactivate a self-excluded account early under any circumstances.
Problem Gambling Self-Check

Answer these questions honestly. If you answer "yes" to two or more, consider using our responsible gaming tools or seeking professional help.

Self-Assessment Checklist

Do you spend more money on gambling than you originally planned or can afford?

Have you ever borrowed money or sold belongings to fund your gambling?

Do you feel restless, irritable, or anxious when you try to cut down or stop gambling?

Have you tried to win back money you have lost by gambling more (chasing losses)?

Has gambling caused problems in your relationships, work, or studies?

Do you hide your gambling activity from family members or close friends?

Do you find yourself thinking about gambling even when you are doing other things?

Have you ever gambled to escape problems, stress, or negative feelings?

This checklist is for self-awareness purposes only and is not a clinical diagnostic tool. If you are concerned about your gambling behavior, please contact our support team or seek professional help. mi77 support is available 24/7 via live chat.


Responsible Gaming Limits at a Glance

All limits are available to every registered mi77 player at no cost

Tool Options Available Takes Effect How to Activate
Deposit Limit Daily / Weekly / Monthly (min ₱500) Immediately (decrease) / 24 hrs (increase) Account Settings → Responsible Gaming
Loss Limit Daily / Weekly / Monthly Immediately Account Settings → Responsible Gaming
Session Time Limit 30 min / 1 hr / 2 hrs / Custom Next session Account Settings → Responsible Gaming
Reality Check Every 15 / 30 / 60 minutes Current session Account Settings → Responsible Gaming
Cool-Off Period 24 hrs / 7 days / 30 days Immediately Account Settings → Responsible Gaming
Self- Exclusion 6 months / 1 year / 3 years / Permanent Immediately Account Settings → Responsible Gaming or Live Chat

Warning Signs of Problem Gambling

Knowing the signs early makes it easier to get help before things escalate

Financial Strain

Spending beyond your budget, borrowing money, or neglecting bills and daily expenses to fund gambling sessions.

Relationship Problems

Lying to family or friends about gambling, withdrawing from loved ones, or neglecting responsibilities at home or work.

Chasing Losses

Continuing to gamble in an attempt to win back money already lost, often leading to larger losses and deeper financial trouble.

Emotional Dependence

Using gambling as a way to cope with stress, anxiety, depression, or other negative emotions rather than as entertainment.


Strict 21+ Age Policy

mi77 enforces a zero-tolerance policy on underage gambling

Under Philippine law and PAGCOR regulations, online gambling is strictly prohibited for persons under the age of 21. mi77 takes this requirement extremely seriously. Every player who registers on the mi77 platform is required to complete a Know Your Customer (KYC) verification process that confirms their identity and age before they can make a deposit or place a bet.

Acceptable age verification documents include a valid Philippine government-issued ID such as a PhilSys National ID, passport, driver's license, SSS ID, GSIS ID, or PRC ID. All documents must clearly show the player's full name and date of birth.

If mi77 has reason to believe that a registered player is under 21 years of age, the account will be immediately suspended pending verification. Any winnings accumulated by an underage player will be forfeited in accordance with our Terms & Conditions.

Parents and guardians: Please ensure that minors in your household do not have access to your mi77 account credentials. If you suspect that a minor has accessed your account, contact our support team immediately.

KYC Verification Required

All mi77 players must complete identity and age verification before depositing. We accept PhilSys ID, passport, driver's license, SSS, GSIS, and PRC IDs.

Account Security Tips

Never share your mi77 login credentials with anyone. Use a strong, unique password and enable two-factor authentication (2FA) to prevent unauthorized access to your account.

21+ Only. mi77 is strictly for adults aged 21 and above. Underage gambling is illegal in the Philippines and will result in immediate account closure and forfeiture of any balance.

Why Responsible Gaming Matters

mi77 is more than just a gaming platform — we care about the well-being of every Filipino player

Player Well-Being First

mi77 puts player well-being at the center of everything we do. Our responsible gaming program is designed to ensure that every player can enjoy the platform safely and sustainably over the long term.

PAGCOR Guidelines

mi77 operates in full compliance with PAGCOR's responsible gaming framework. Our policies are regularly reviewed to ensure alignment with the latest PAGCOR guidelines and Philippine gaming regulations.

24/7 Support

Our dedicated support team is available around the clock via live chat. Whether you need help activating a responsible gaming tool or just want to talk to someone, we're always here for you.

Play Smart. Play Safe. Play at mi77.

Enjoy all the excitement of online gaming — slots, live casino, bingo, sports betting, and more — with the confidence that mi77 has your back. For players aged 21 and above only.

Explore mi77 Casino Join mi77 Today